Contact Support

We welcome questions about bugs, feedback, subscriptions, and privacy.

Contact us by email

Including the app version, your iPhone or iPad model, and the screen where the issue occurred will help us investigate more quickly.

flightwindow.app@gmail.com

Compose Email

We usually reply within a few business days. Please do not include passwords, payment details, or other sensitive information.

Before contacting us

Notifications are not arriving

Open iOS Settings and confirm that notifications are enabled for FlightWindow.

The map is not appearing

Check your internet connection, then reopen the app. Apple Maps 3D imagery may take longer to load depending on the city and network conditions.

I want to delete my data

Open Settings in FlightWindow and select Delete All Data. If iCloud sync is enabled, the app also offers an option to delete synchronized data from iCloud.